Basic Instructions for SmartLotion®
How to Perform A Spot Check
Information on Moisturizing When Applying SmartLotion®
Atopic Dermatitis/ Eczema (Adults)
Disseminated Superficial Actinic Porokeratosis (DSAP)
Flexure Rash, Intertrigo or Flexure Psoriasis
Follicular Inflammation (Shaving Rashes)
Keratosis Pilaris (KP) - Adults
Lichen Planus/ Lichen Simplex Chronicus
Polymorphous Light Eruption -PMLE
Scalp Scaling/ Itching
Topical Steroid Withdrawal (TSW)
Acne Treatment Irritation (Combination Skin)
Atopic Dermatitis/ Eczema (Teenagers)
Flexure Rash, Intertrigo or Flexure Psoriasis (Teenagers)
Heat-Related Pimples (Teen Folliculitis)
Lip Chapping/ Red Lip Ring
Perioral Dermatitis (Teenagers)
Seborrheic Dermatitis (Teenagers)
Infants & Children
"My child's facial eczema is returning, even when applying SmartLotion® 1x per day"
"My rash has returned" or "I'm experiencing a flare-up"
"SmartLotion® Made My Eczema Worse"
"What should I do if I have thin skin?"
New Skin Irritation Or Seasonal Intolerances
Persistent Redness of the Face (For Teenagers)
Persistent Redness of the Face (For Infants and Children)
Persistent Redness of the Face (for Adults)
SmartLotion® Isn't Helping Enough
Stinging: It's Part of The Healing Process
Frequently Asked Questions (FAQs)
Can SmartLotion® Be Used As A Moisturizer?
Does SmartLotion® Interact With Any Medications?
How Is SmartLotion® Any Different Than Hydrocortisone Found At The Store?
Is SmartLotion® Cruelty Free and Gluten Free?
What Are The Ingredients Inside SmartLotion®?
Where is SmartLotion® Safe To Apply?
Why Does SmartLotion® Contain Fragrance?
Why Does The Hydrocortisone in SmartLotion® Not Cause Side-Effects?
HarlanMD Subscription Management
Updated by Stuart Millar
If you are reading this article, you have either already signed up for a HarlanMD subscription or you are considering doing so.
Our subscription management service allows you to completely control every aspect of your subscription from a convenient, user-friendly dashboard.
From this dashboard, you will be able to:
- Change your product subscription (change from a 1-pack to a 3-pack, for example)
- Update the payment card on file
- Change the shipping interval (so your subscription ships every X days)
- Pause the subscription
- Cancel the subscription
Unfortunately, accessing this dashboard is not very intuitive, which is why we made this article.
So, let's begin:
How To: Create Your Account
Important: For this step, you must use the email that you purchased the subscription with. If you can't remember, just reach out to Ashley or Cathy with our customer support team through the chat box on your desktop computer or call them during office hours. They will be able to tell you the correct email to use in less than a minute.
To create your account, simply follow the instructions in this video:
How To: Change Your Payment Information
We recently began accepting HSA/ FSA payments, as SmartLotion® is 100% eligible, and most people with these accounts would prefer to use them.
If you purchased your subscription and would like to change the card we have on file, simply follow the instructions in this next video:
How To: Cancel/ Pause/ Change Subscription Interval for Your Subscription
For a walkthrough of all of the management options that you can perform on your subscription account like pausing, cancelling or changing your subscription interval, please watch this next video: