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How Follow-Ups Work

Updated

The ten-minute visit with no follow-up is why so many rashes come back. Dr. Harlan’s plans are built the other way: every plan has a check-back date, and a next step ready if the first one isn’t enough.

What happens at a follow-up

Your dermatologist checks your progress against your plan. If you are clear, they move you to the schedule that keeps you clear. If a treatment isn’t working, they add the next one on top. Dr. Harlan’s protocols have second and third options for each condition, so nobody gets sent back to square one.

How to book one

  1. Go to Book your follow-up on derm.harlanmd.com.
  2. Pick the condition we treated.
  3. Start your consultation. We flag it as a follow-up for your dermatologist.
  4. Answer the questions and upload new photos, the same way as the first time.

What it costs

Each follow-up is $99. It is a new treatment plan, with your dermatologist’s review included again. Messages you send in the patient portal about an open case are free.

When to follow up

Your written plan gives your date. These are the first check-backs Dr. Harlan’s protocols call for:

Plan First follow-up
Eczema, Children’s Eczema 6 weeks
Hand Eczema, Perioral Dermatitis, Seborrheic Dermatitis, Stasis Dermatitis, Hives, Sun Damage, Melasma 2 months
Acne 2 to 4 months
Rosacea, Eyelid Dermatitis, Skin Fold Rash, Nail Fungus 3 months
Psoriasis 3 to 6 months

Impetigo, cradle cap and diaper rash plans have no scheduled follow-up. Book one any time the rash isn’t clearing.

Between follow-ups

  • A question about your plan or your medication: message your dermatologist in the patient portal.
  • A flare: your plan tells you what to do first. For SmartLotion®, that usually means going back to your starting schedule and tapering again. “My rash has returned”
  • Refills: when the refills your dermatologist wrote run out, book a follow-up.

How a consultation works, from start to plan

Dr. Harlan’s plan, online

Start with your condition.

A board-certified dermatologist licensed in your state reviews your skin and writes your plan, built on Dr. Harlan’s protocols, with SmartLotion at its heart and a prescription if you need one.

Start your consultationHow a consultation works

$99 for your treatment plan. Reviewed within 24 hours.

Still have questions?

Our support team can help you find the right instructions.